Returns & Refunds | Candy's Cupcakes

Returns & Refunds

You can cancel your order within 7 days of placing an order. This must be a minimum of 7 days before the expected delivery date.

If you are not satisfied with your order please contact us via email or call 0161 305 8810. We may offer a refund once we receive the order back in the post in a satisfactory condition within 5 days of receipt of goods.

We cannot be held responsible for missed deliveries when DPD have uploaded proof of attempted delivery. Refunds cannot be requested and delivery will be reattempted twice before automatically being returned to sender.

We highly recommend stating that the parcel can be left in a safe place or with a neighbour to avoid missed deliveries even if you know someone is at home.